Frequently Asked Questions!
Our FAQ page provides concise answers to common questions, helping you navigate the booking process with ease and confidence. It’s your quick reference for all things related to planning your adventure with Raj Tourism LLC.
How do I book a tour with Raj Tourism LLC?
- You can easily book a tour with us by visiting our website www.therajtourism.com and selecting your desired tour package. Follow the prompts to complete the booking process.
What payment methods do you accept?
- We accept payment via credit/debit cards, bank transfers, and other approved payment methods. Payment details will be provided during the booking process.
What is your cancellation policy?
- Our cancellation policy varies depending on the specific tour or service booked. Please refer to the cancellation terms mentioned on the tour or service page for details.
Can I modify or reschedule my booking?
- Modifications to bookings, including changes to dates or tour packages, may be possible subject to availability and any applicable fees. Please contact us to discuss any modifications to your booking.
Do you offer refunds for cancelled tours?
- Refunds, if applicable, will be processed according to the terms outlined in the cancellation policy for the specific tour or service booked.
How will I receive my booking confirmation?
- Once your booking is confirmed and payment is received, you will receive a booking confirmation email to the email address provided during the booking process.
What happens if I don’t receive my booking confirmation?
- If you haven’t received your booking confirmation within a reasonable timeframe, please check your spam or junk folder. If you still haven’t received it, please contact us for assistance.
Are there age restrictions for your tours?
- Some tours and activities may have specific age requirements for participation. Please review the tour details on our website for any age restrictions.
Do I need to bring any documents or identification for the tour?
- Depending on the tour or activity, you may be required to bring identification such as a passport or driver’s license. Please review the tour details for any specific requirements.
What should I wear for the tour?
- The recommended attire varies depending on the tour or activity. We recommend wearing comfortable clothing and appropriate footwear. Specific dress codes may apply for certain attractions or experiences.
Do your tours include transportation?
- Transportation is included for many of our tours. Please review the tour details on our website to see if transportation is provided.
Are meals included in the tour packages?
- Some tour packages may include meals, while others may not. Please review the tour details for information on whether meals are included.
What languages are your tours conducted in?
- Our tours are conducted in multiple languages, depending on the tour and availability. Please contact us for information on language options for specific tours.
Can I request a private tour for my group?
- Yes, private tours can be arranged for groups upon request. Please contact us to discuss your requirements and availability.
Do you offer discounts for large groups or corporate bookings?
- Discounts may be available for large groups or corporate bookings. Please contact us to inquire about group rates and discounts.
What happens if the tour is cancelled due to weather or unforeseen circumstances?
- In the event of adverse weather conditions or other unforeseen circumstances, we may need to cancel or modify the tour for your safety. Alternative arrangements or refunds will be provided as applicable.
Can I bring my pet on the tour?
- Pets are generally not allowed on our tours for safety and logistical reasons. However, service animals may be accommodated. Please contact us to discuss your specific situation.
Is travel insurance included in the tour package?
- Travel insurance is not included in our tour packages. We highly recommend that you purchase travel insurance to protect yourself against unforeseen circumstances, including trip cancellations and medical emergencies.
What are your customer service hours?
- Our customer service team is available to assist you during regular business hours. Please refer to our contact page for our current hours of operation.
How can I contact you for further assistance?
- You can contact us by email at booking@therajtourism.com or by phone at [+971 50 777 3260]. Our team will be happy to assist you with any questions or concerns you may have.